Frequently Asked Questions
I made a donation but never received my multiplier code.
First check your spam folder. If the email is not in your spam folder, please send an email to firstname.lastname@example.org. Be sure to include your name, the date you made your donation, and the email address you entered to finalize the transaction. We know this is a time sensitive issue and we’ll make every effort to get back to you asap!
Do I have to make a donation to submit a bracket?
How much of my donation goes to charity?
Can I submit more than one bracket?
How often are the bracket point totals updated?
What is the refund policy?
All donations are final. It is the donor’s responsibility to enter their multiplier code before the event entry period closes. If for some reason they were unable to enter their multiplier code before the entry period closes, the donor should forward their donation receipt to email@example.com. If we can verify that the code was not used, we can add the multiplier up to the close of the 1st round of the tournament, Friday March 18, 2016 before 11:59 PM.